This bonus tool is a great way to recruit every customer that orders from your store into your referral program if they have a positive experience in your store. You can offer them an incentive if they answer one question survey.
To get this powerful bonus tool set up for your account, please schedule a meeting with our Customer Success Team.
If your customer clicks the Rate Us Now button, they will be prompted to take a Survey as shown here:
Show if someone rates a 9 or 10 what happens:
If someone rates a 9 or 10 you can have them automatically signed up for your referral program and then you can ask them for a review on any site like Facebook or anywhere you get reviews in exchange for another reward like a $10 Amazon gift card or anything that you decide as shown here.
Unfortunately, not every customer will rate you a 9 or 10, so if someone rates you between 1 - 6 you can just ask them why and ask them if they would like a call from a manager as you can see here when I selected 2.